FAQ

Most frequent questions and answers

QUANTITY ISSUES

We will make samples before mass production, and after sample approved, we will begin mass production. Doing 100% inspection during production; then do random inspection before packing; taking pictures after packing. 

If any breakage or defect products were found, you must take the pictures from the original carton. All the claims must be presented within 7 working days after discharging the container. This date is subject to the arrival time of container. We will adv ise you to certify the claim by third party, or we can accept the claim from the samples or pictures you present, finally we will completely compensate all your loss.

PACKAGING

Our packaging order quantity ranges from 3,000-10,000 pieces per SKU depending on the component and decoration.

The stock components is uncertain and changing, please connect and tell us your needs, we will check for you.

Our R&D team will work together with designers to develop productos as per your artwork.

A.Yes, you can. We could offer various printing ways: screen printing, hot stamping, frost, etc.and label printing.
B.About printing color: Color can be made according to PANTONE color Number if needed.

Yes, we can provide you free stock samples; if not, but the freight for express is on buyer’s account.

TURNKEY SERVICES

IT’S A FULL SET OF PACKAGING SOLUTIONS INCLUDING COSMETIC TUBE, PLASTIC BOTTLE WITH MATCHED CAPS OR PUMPS, GLASS OR MAKEUP PACKAGES; WE OFFER YOU DESIGN, PRINTING , MANUFACTURING AND SHIPPING SERVICES

Yes.But the quantity of each ordered item should reach our MOQ.

When you send us an enquiry, please kindly make sure all the details, such as model no, product size,and products’ size, color, order quantity.We will send you related pics and price with specific details within 24 hours.

PAYMENT

 A: Mass Production: 30% TT in advance, the balance before shipping.

B: Samples Production: Paypal/Bank Transfer

DELIVERY

A: Usually, it’s around 30-45 working days after receiving the deposit.

B: Stock samples lead time within 7 working days;

C: Custom samples lead time within 15 working days

Our R&D team will work together with designers to develop productos as per your artwork.